If a device has scratches, replaced parts, battery wear, or occasional issues, describe them honestly. Overstating quality creates unnecessary conflict later.

The buyer should know exactly what is included before payment. A missing charger or undisclosed defect feels small to the seller and major to the buyer.

If the buyer asks important questions, answer them clearly in-platform. A well-documented conversation gives support a much better starting point if something later goes wrong.

Before packing, take a continuous video of the device. Show the screen turning on, test touch responsiveness, record the settings page showing the IMEI/Serial number, and capture the physical packaging steps. This provides solid proof of the device condition prior to carrier handoff.

Ensure the IMEI/Serial number and current Battery Health percentage are explicitly mentioned in the listing description or chat. This prevents potential disputes regarding hardware swapping or undisclosed battery degradation.